Terms & Conditions

1. Copyright Statement

2. Shipping & Delivery Policy

All goods purchased from our store will be shipped via Australia Post within Australia only. The amount quoted in your shopping cart is the final charge.

We aim to dispatch orders within 3 business days of receiving payment, but this is not guaranteed.

3. Refund Policy

Refunds are available under the following conditions:

The product is returned within 5 days
The product was incorrectly supplied
Any reason compliant with Australian Consumer Law

Returned items must include a copy of the tax invoice and written consent from Battery Power Traralgon. Consent may be obtained via email. Return shipping and any associated costs are the responsibility of the customer.

4. Zip Pay Terms

Zip Pay may be available in-store or online:

Minimum monthly repayments required
Monthly account fee of $9.95 applies (subject to change)
Pay closing balance in full by the due date to waive the fee
Available to approved applicants only
Subject to satisfactory credit assessment
Other charges may apply. T&Cs apply

Credit provided by: ZipMoney Payments Pty Ltd (ABN 58 164 440 993), Australian Credit Licence Number 441878

5. Warranty Policy - Terms & Conditions

At Battery Power Traralgon, we are committed to total customer satisfaction by providing quality products and quality service at all times.

Battery Power Traralgon sells only reputable brands with warranty provided by the manufacturer and will assist where possible, on all genuine warranty claims. Warranty terms and conditions appear within your warranty certificate and on the top label of your battery.

Possible causes of battery failure that are not the result of faulty manufacture:

Incorrect or under-specified battery type fitted to car
Charge system problem (low or high voltage) creating an over-charge or under-charge situation.
A low voltage causes the battery to sulphate
A high voltage can literally cook the internal components of the battery
Repeated deep discharge (heavy accessory loads, car phones, lighting, boat accessories, etc)
Prolonged storage of the car or very minimal use
A battery will generally sulphate and will never recover its full state of charge
Electrical faults (short, excessive loads)
Any battery modifications such as acid additives, lead terminal changes, or any other contaminants
Damage to the battery caused by the consumer or other in-car fault

WARRANTY

Our batteries are warranted against any manufacturing fault for the period or kilometres (whichever occurs first) stated on the top label of your battery. Product warranties are provided by the manufacturer and are clearly displayed on the product label. The product label may come off with age. If this has occurred, please contact us, and we will assist you with information to contact the battery manufacturer.

Battery products can be warranted at any location that sells the battery brand around Australia. The consumer must keep their receipt. If the warranty has to be exercised, the replacement battery will carry another full warranty period as required by the manufacturer.

6. Website Terms of Use & Disclaimer

By using this website, you agree to the following:

Content is general and not legal/professional advice
We do not guarantee accuracy or completeness of information
Use of external links is at your own risk
Content may change at any time without notice

Trade Marks: All trademarks on this site are property of Battery Power Traralgon or their respective owners.

External Links: These are for convenience. We are not responsible for external content.

Public Forums: We are not liable for user submissions and reserve the right to remove content that is offensive, illegal or misleading.

Prohibited Use: Do not use the site to post unlawful or harmful content. You agree to indemnify Battery Power Traralgon from any resulting claims.

Liability Disclaimer: We are not liable for any direct or indirect damages from your use of this website.

7. Privacy Statement

We collect information such as:

IP address
Date/time of visits
Pages accessed
Form submissions

This data helps improve our services. Information may be shared with third parties only where required for service delivery.

8. Security Statement

We use SSL encryption and secure servers to protect your data. While we strive for maximum security, no transmission method is 100% safe.

9. Modification of Terms

Battery Power Traralgon reserves the right to change these terms at any time. Continued use of the site constitutes acceptance of the current version.

10. Contact Details

For any questions or concerns, contact us via our CONTACT US page